About Refunds

Please choose carefully. We do not give refunds for ebooks, books or products downloaded or posted from the website just because you change your mind. However, we do offer a seven day cooling off period for online courses and you may request a full refund which will be provided within 14 days of the request.

If you purchase an ebook or video, it is your responsibility to install the product into your ebook reader or video player. If you are not able to do this, its recommended you seek assistance from a friend or computer specialist. Refunds are not given if you are not able to install the product.

If you contributed via credit card, your card will be credited. If you paid via internet banking transfer, your refund will be sent to you by internet banking transfer.

We may require you to provide proof of purchase, for example, a copy of your tax invoice/receipt, or specific details that enable us to be sure the transaction is genuine.

We can only process returns and refunds for items purchased from www.awakeningwithin.ngo.

When you have the right to return a product

After you use a product, or when you receive an item you bought online, you may identify problems with it – in other words, it does not meet a consumer guarantee.Depending on the type of problem (also known as a failure under the Australian Consumer Law), the store or seller may have to provide a ‘remedy’, such as:

  • a refund
  • a replacement
  • compensation

The type of remedy you are entitled to depends on whether the problem is major or minor.

When you do NOT have the right to return a product

Under the Australian Consumer Law, you are not entitled to return a product if there is no breach of a consumer guarantee – for example, if you: changed your mind, ordered the wrong product, found the product cheaper elsewhere, were aware of the relevant fault before buying the product – such as if the fault was written on the tag, or indicated in the photos or item description online damaged the product by misusing it – for example, you dropped your book in water used the product for a very long time and the problem is as a result of usual wear and tear.

You also may not be able to return a product if you do not have a receipt or other proof of purchase.

Returning an item – postage and return costs

Returning small and medium-sized items
You are responsible for returning small and medium-sized items, such as a watch or microwave, to the store or seller. If you bought the item online, this means you must initially pay the return postage, shipping or courier costs.

Once the store or seller has the item, they will assess the problem. If the item has a major or minor fault, you are entitled to recover the return costs from the store or seller.

Guarantees

The product is of acceptable quality; that is:

  • Fit for the purpose for which it is commonly supplied safe, durable and free from defects acceptable in appearance and finish.
  • The product will match the description (for example, on the label, in a TV commercial, or on the website). Any faults present at the time of sale must be indicated (for example, on a tag or in photos or the item description online).
  • The product will match the quality of any sample or demonstration model.
  • The product is reasonably fit for any purpose specified by the customer and agreed by the seller, at the time of sale.
  • The seller has the right to sell the product and pass good title to the customer.The seller must ensure that no one will try to repossess or take back the product (for example, if it was stolen or sold without the owner’s consent); and that there is no money owing on the product.

Shipping & Returns

Shipping / Freight: All items have been assigned a shipping weight and the standard shipping costs will be calculated automatically at check out.

All orders with a total weight under 25kg are sent via standard Australia Post, unless Express post is selected or another carrier is specifically requested.

Freight arrangements for orders over 25kg in total weight will depend on customer location and customer preference. AwakeningWithin Foundation will contact you to finalise these arrangements.

All in stock items are shipped within 3-4 days of payment confirmation.

Privacy Notice

At AwakeningWithin Foundation, we respect your privacy. We will keep all your contact and order information confidential and we won’t sell or pass on any of your information to any third parties.

If you subscribe to our newsletter, you will receive emails from us containing information about our specials and new products, but if you wish to unsubscribe at any time, we will remove you from our mailing list as soon as you let us know.

Conditions of Use

Welcome to the web site of AwakeningWithin Foundation. Use of this site is governed by the Terms and Conditions set forth.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE.
The information and downloads provided by Awakening Within Foundation may be used for informational purposes only. By using, accessing or downloading materials from this web site you agree to follow the terms and provisions as outlined in this legal notice, which apply to all visits to the Awakening Within Foundation web site, both now and in the future. Awakening Within Foundation may at anytime revise and update the Terms and Conditions. You are encouraged to periodically visit this page to review the most current Terms and Conditions to which you are bound.

If you do not agree to these Terms and Condition of Use, please do not use this web site.

RESTRICTIONS

You may view, download and copy information and materials available on this web site solely for your personal, non-commercial use. Any violation of the foregoing may result in civil and/or criminal liabilities. If you wish to use any of the information provided on this web site, please message us at our Contact Page.

OWNERSHIP OF INFORMATION AND MATERIALS

The information and any materials including patterns, news items, product descriptions, FAQs and images available on or from this web site are the copyrighted works of AwakeningWithin Foundation (unless otherwise stated), and any unauthorised use of that information or materials may violate copyright, trademark and other laws. Any rights not expressly granted herein are reserved.

LINKS TO OTHER WEB SITES

As a convenience and to make the AwakeningWithin Foundation web site truly community service oriented we have included links to complementary sites on the Internet. These sites are owned and operated by third parties. AwakeningWithin Foundation makes no representation and is not responsible for the availability of, or content located on or through, these third party sites. A third party link from the AwakeningWithin Foundation web site is not an indication that AwakeningWithin Foundation endorses the third party or its site, or has any affiliation with or between AwakeningWithin Foundation and the third party hosting site.

FEEDBACK

All comments, feedback, information or materials submitted to Awakening Within Foundation through or in association with this web site shall be considered non-confidential and AwakeningWithin Foundation property. By submitting such comments, information, feedback, or materials to AwakeningWithin Foundation, you agree to a no-charge assignment to AwakeningWithin Foundation of worldwide rights to use, copy, modify, display and distribute the submissions. AwakeningWithin Foundation may use such comments, information or materials in any way it chooses in an unrestricted basis. AwakeningWithin Foundation is not responsible for the content of submissions.

DISCLAIMER

The AwakeningWithin Foundation volunteers strive to provide you with useful, accurate, and timely information on this web site. Accordingly, AwakeningWithin Foundation has attempted to provide accurate information and materials on this web site but assumes no responsibility for the accuracy and completeness of that information or materials. AwakeningWithin Foundation may change the content of any information or materials available at this web site, or to the products described in them, at any time without notice. However, AwakeningWithin Foundation makes no commitment to update the information or materials on this web site, which, as a result, may be out of date. Information and opinions expressed in bulletin boards or other forums are not necessarily those of AwakeningWithin Foundation. Neither AwakeningWithin Foundation, nor its founders, office-bearers, principal participants, distributors, or affiliates are responsible or liable for any loss damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on AwakeningWithin Foundation web site. AwakeningWithin Foundation reserves the right to revise these terms and/or legal restrictions at any time. You are responsible for reviewing this page from time to time to ensure compliance with the then-current terms and legal restrictions because they will be binding on you. Certain provisions of these terms and legal restrictions may be superseded by expressly designated legal notices or terms located on particular pages of this web site.

ALL INFORMATION AND MATERIALS AVAILABLE AT THIS WEB SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND AwakeningWithin Foundation DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON- INFRINGEMENT OF INTELLECTUAL PROPERTY OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. IN NO EVENT SHALL AwakeningWithin Foundation BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH WEB SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR INFORMATION ON THIS WEB SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF.

TERMINATION OF USE

AwakeningWithin Foundation may, in its sole discretion, terminate or suspend your access to all or part of the AwakeningWithin Foundation web site, including, but not limited to any bulletin boards on its site, for any reason, including without limitation, breach of this agreement. In the event this agreement is terminated, the restrictions regarding materials appearing on the site and the representations and warranties, indemnities, and limitation of liabilities set forth in this agreement shall survive any such termination.

GENERAL PROVISIONS

If any provision of this agreement is deemed void, unlawful or otherwise unenforceable for any reason, that provision shall be severed from this agreement and the remaining provisions of this agreement shall remain in force. This contains the entire agreement between you and AwakeningWithin Foundation concerning your use of the site, and the agreement shall not be modified, except in writing, signed by both parties. If you have questions regarding AwakeningWithin Foundation Terms and Conditions, please message us at our Contact Page.

 

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